Pricing
Simple, honest pricing
Start free for 14 days — no credit card required. Choose the plan that fits, add power-ups only when you need them, and change or cancel anytime.
Plans
Choose the plan that fits
Every plan includes the full AI agent, lead capture, and 24/7 availability. Power-ups like Appointment Booking are optional add-ons you turn on only when you need them.
Starter
$39.99/mo- 100 conversations per month*
- 1 AI chat agent, trained on your website in minutes
- Lead capture with email alerts
- Full widget styling to match your site
- Basic analytics + Google Analytics integration
- Appointment-ready: add Booking anytime
- Email support
- Most Popular
Growth
$59.99/mo- 350 conversations per month*
- Everything in Starter
- Remove UpChat branding
- Zapier automation (5,000+ apps)
- Advanced analytics + conversation quality scores
- Export conversation history
Scale
$149.99/mo- 1,000 conversations per month*
- Everything in Growth
- Priority support
- Support ticketing for your customers
- Team roles & permissions
- Onboarding call with our team
Need more conversations or a custom plan? We'll build one for you.
Talk to SalesPower-ups for every plan
Extend your chatbot with add-ons. Enable them anytime from your dashboard.
Live Chat
Popular$15/seat/mo
Jump into any conversation as a real human agent — your bot hands off seamlessly.
- Human handoff mid-conversation
- Real-time agent dashboard
- Per-seat pricing — no platform fee
Appointment Booking
$49.99/chatbot/mo
Your AI agent books appointments right in the conversation — qualifying each visitor, syncing to your calendar in real time, and sending email reminders that cut no-shows.
- Books right inside the chat — no redirect to a scheduling page
- Automated email reminders that cut no-shows
- Unlimited bookings — one flat price
Text/SMS Agent
$19.99/line/mo
AI agent that handles SMS conversations with your customers. Includes base fee plus per-message metered usage.
Call Taking
$59/line/mo
AI receptionist that answers your inbound calls and texts. Bundles voice minutes and text messages with one included local number; overage is billed from your prepaid balance.
What's included in every plan
No feature-gating the basics. Every UpChat plan comes with the full agent — you scale seats, chatbots, and power-ups, not core capability.
The full AI agent
Every plan runs the same context-aware AI agent, trained on your website, services, and FAQs — no stripped-down tier.
Lead capture built in
Collects names, emails, and phone numbers mid-conversation and syncs to your CRM — capturing contact info in 89% of sales chats.
24/7 availability
Your agent answers nights, weekends, and holidays — when nearly half of all conversations actually happen.
9,000+ integrations
HubSpot, Shopify, and Slack out of the box, plus 9,000+ apps through Zapier.
English & Spanish
Responds automatically in English and Spanish — no extra configuration needed.
No lock-in
Month-to-month billing, a 14-day free trial, and no long-term contracts. Upgrade, downgrade, or cancel anytime.
Pricing FAQ
Is there a free trial?
Yes — every plan starts with a 14-day free trial, and you don't need a credit card to begin. You only pay once you decide UpChat is right for you.
How much does UpChat cost?
Plans start at $39.99/month for Starter, with Growth and Scale tiers for higher volume and more chatbots. The table above always shows current pricing and exactly what's included in each plan.
Can I pay annually?
Yes. Every plan can be billed monthly or annually, and annual billing comes at a discount — toggle between the two in the pricing table above to compare.
What are power-ups?
Power-ups are optional add-ons you can turn on per chatbot when you need them — like Appointment Booking, which lets your agent show real availability and confirm appointments right in the conversation. You only pay for the ones you use.
Can I change plans or cancel later?
Anytime. UpChat is month-to-month with no long-term contract — upgrade, downgrade, or cancel from your dashboard whenever your needs change.
What happens when my trial ends?
At the end of your 14-day trial you pick a plan to keep your agent live. Nothing is charged automatically — you're only billed once you choose a plan and enter payment details.
Do I need a developer to get started?
No. Most customers go live in under five minutes: sign up, train the agent on your website, customize the widget, and paste one snippet. No code required.
Try UpChat free for 14 days
Deploy your AI agent, capture leads around the clock, and see the results before you pay a cent.